Privacy Policy

Introduction

Ifana Pty Ltd (ABN 99 654 647 588) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What Information We Collect

We may collect the following types of personal information:

• Contact details: name, email address, phone number, and organisation name.
• Enquiry information: details you provide when contacting us via email or our website contact form.
• Usage data: anonymous browsing information such as pages visited, time spent on site, and referring URLs.
• Cookies: we use minimal session cookies to improve website functionality. You may disable cookies in your browser settings.

How We Collect Information

We collect information when you:

• Send us an email at [email protected]
• Submit an enquiry through our website contact form
• Browse our website (via standard server logs and analytics cookies)
• Correspond with us in relation to our advisory services

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide information about our services
• To communicate with you in the course of delivering advisory services
• To improve our website and user experience
• To comply with legal and regulatory obligations

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may disclose your information where:

• Required by law or regulatory authority
• Necessary to protect our legal rights or the safety of others
• We engage trusted third-party service providers who are bound by confidentiality agreements

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses industry-standard encryption for data transmission.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for us to hold or process your information

Accessing or Correcting Your Information

To request access to or correction of your personal information, please contact us at [email protected]. We will respond to your request within a reasonable period.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies, though this may affect website functionality. We do not use cookies for targeted advertising.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:

Email: [email protected]
Ifana Pty Ltd
Victoria, 3023, Australia